Get Help
- Remote Support
- Blackboard
- Student Computer Registration
- Microsoft Office
- Symantec AntiVirus
- SOLAR System
- File Storage & Collaboration
- PeopleSoft Administrative Services
- Stony Brook University Reporting
- Student Service Center
- Telephones/Mobile Devices
- Protecting Your Computer
- Other Training Resources
- Client Support Staff Links
- Wireless (Wi-Fi)
Need Help?
FAQ's and How-To's
DoIT offers Online Documentation as a self-paced alternative or supplement to classroom training. It includes Adobe PDF documents, Web-based documentation and Flash demonstrations.
- Blackboard
- Microsoft Office
- Symantec AntiVirus
- File Storage & Collaboration (MySBfiles, Dept Shared Folders and SharePoint)
- Stony Brook University Reporting
- SelectSurvey
- Report Time Off/Approve Time Reports (for UUP and M/C employees on W. Campus and HSC only)
Help Over the Phone
- Faculty/Staff Technical Support (Client Support): (631) 632-9800
- Student Technology Help Desk: (631) 632-9602
- Telephone/Networking Support: (631) 632-8568
- Computer Accounts: (631) 632-8011
- Blackboard Support: (631) 632-2777
Drop-in Service
The Client Support Student Service Center (SSC) can assist users with network connectivity, registration, virus/spyware removal, Microsoft Office installs/upgrades, and operating system repairs. All registered students are eligible to drop off their personal desktop/laptop at the SSC, located on the fifth floor of the Frank Melville Jr. Memorial Library, Room S-5410, Mon. - Fri. 9:00 a.m. - 4:00 p.m.
Students can also receive assistance with Blackboard, e-mail, NetID and more at SINC sites.
Classroom Training
Classroom Training Sessions are led by professional trainers and allow users to practice using University-specific exercises.
Many classroom training sessions are held in the DoIT Training Facility
For Faculty/Staff
For Students
Other University-Provided Training
Be sure to explore various other training resources available at Stony Brook University.